What do I text back?
12 texts for the moments that win or lose the job. Fill in your name once. Copy. Send.
No email. Works from your phone.
The texts
Pick the moment. Copy the text.
Hi, saw your site. Looking to build on 5 acres next spring.
Hey Dana, Mike from Smith Built. Got your note about the house on 5 acres. Free for a quick call at 4?
Sent in 0:48
Why it works: a real name, their project, and a time. Easy to say yes to.
Missed call · 2:14 PM
Hey, this is Mike with Smith Built. Sorry I missed you, I’m on a job site. What are you looking to build? I’ll call you back by 5.
Sent in 0:31
Why it works: they know you’re real and busy. That’s a good sign, not a bad one.
Quiz done · Land: yes · Budget: $500–750k · Start: spring
Hi Dana, Mike at Smith Built. Saw your answers on the house on 5 acres. Spring start works for us. When can I come walk the land?
Sent in 0:52
Why it works: it proves you read their answers. Skip “how can I help?”
Site walk · Tue 10:00 AM · no show
Hey Dana, Mike here. Missed you at the site, no worries. Life happens. Want Thu at 8 or Fri at 4 instead?
Sent 10:15 AM
Why it works: no guilt trip. Two times to pick from, not “let me know.”
Last reply · 3 days ago
Dana, Mike from Smith Built. Still thinking about the house on 5 acres? I put together 3 floor plans in your range. Want me to text them over?
Day 3 · 9:00 AM
Why it works: you bring something new. Not “just checking in.”
We love it. Thank you for everything!
Means a lot, Dana. If we did right by you, would you leave a quick review? One minute: g.page/smithbuilt Thanks, Mike
Sent in 1:10
Why it works: ask while they’re happy. Next week, they’ll forget.
How much do you charge for a 2-car garage?
Hi Dana, this is Mike with Smith Built. Fair question. It depends on size and the site, so I don’t want to guess wrong. Can I ask 3 quick questions? I’m free at 5 or tomorrow at 8.
Sent in 0:55
Why it works: you answer them fast without throwing out a number you’ll regret.
Missed call · voicemail · 11:40 AM
Hi Dana, Mike from Smith Built. Got your voicemail about the house on 5 acres. I’m on a roof till 3. I’ll call you right after, or text me here if that’s easier.
Sent in 0:40
Why it works: you give them a time. “I’ll get back to you” sounds like never.
Quiz done · Land: still looking · Start: next year
Hi Dana, Mike with Smith Built. Thanks for filling that out. Since you’re still looking for land, want me to send the 5 things to check before you buy a lot? Happy to walk one with you too.
Sent in 1:05
Why it works: not ready yet is still a lead. Help now, build later.
Call · 3:00 PM · no answer
Hi Dana, Mike from Smith Built. Tried you at 3 like we said. No problem. Want to try tomorrow at 7:30 before work, or should I just text you a few questions?
Sent 3:05 PM
Why it works: it gives them an easy out that still moves the job forward.
Price sent · 3 days ago
Hi Dana, Mike here. Any line on the house on 5 acres price you want me to explain? Easier on the phone. 10 minutes tonight or tomorrow?
Day 3 · 6:30 PM
Why it works: you ask about a line, not “did you get it.” Now they have to open it.
Final walkthrough · done
Hi Dana, Mike from Smith Built. Thanks again for trusting us with the house on 5 acres. If you have one minute, a review helps more than you’d think: g.page/smithbuilt
Sent 4:20 PM
Why it works: you send the link. Don’t make them search for you.
Or into your phone’s text shortcuts.
How to use it
Set it up once. Use it all year.
Ten minutes tonight saves you a lost job next week. No app to install.
Fill in your name and company up top.
Once
Copy each text into your phone’s text shortcuts.
10 min
Lead comes in. Type the shortcut, swap the name, send.
Every lead
Answer before the other two builders do.
Under 60 sec
iPhone: Settings → General → Keyboard → Text Replacement. Android: Gboard → Dictionary → Personal dictionary.
